Benefits – examples

Basic features

Support for all types of commercial real estate

Full Internet access

Data update on a real time basis

Effective implementation

High level of data security

Effective reporting

Comprehensive management reporting

Unlimited number of databases

Wide possibilities of publishing and sharing reports

Mobile app

Fast generation of sales invoices

Automatic settlement and re-invoicing of utilities

Automatic indexation

Effective settlement of service charge fees

Comprehensive receivables management

Proactive management of securities to lease contracts

Automatic generation of correspondence to tenants

Flexible document archive

Tenant’s portal

Register of potential tenants

CRM dedicated to commercial real estate sector

Reporting of negotiation status with potential tenants

Monitoring the effectiveness of commercialization departments

Effective notification management

Extended equipment register

Location of equipment on the facility map

Intuitive periodic activities management

Mobile version of the module

Flexible document archive

Tenant’s portal

Support for all types of commercial real estate

"The NOVO PM system supports the management of all types of commercial properties: commercial, office, warehouse and logistics.
The system is also perfect as a software supporting lease of commercial space in other public facilities such as air terminals, rail or metro stations

Full Internet access

NOVO PM is fully accessible through a standard web browser, so the user can work on the system from anywhere via any device connected to the Internet

Data update on a real time basis

All data in the NOVO PM system are updated on a real time basis e.g. the introduction of new parameters to the lease agreement in connection with the signed annex to the this, t is immediately visible in the system for other users having access to this type of information

Effective implementation

The implementation of the NOVO PM system can be quick due to perfect fit of the system to the needs of companies managing commercial facilities, proven implementation methodology, automated process of data import, as well as data integrity mechanisms embedded in the system

High level of data security

Using the high quality data centers and thanks to embedded system security measures of quality at the level of information systems used by financial institutions, the NOVO PM system provides users with a high level of comfort in their daily work

Effective reporting

Thanks to extensive system reports and integration with a Business Intelligence tool (data warehouse), the NOVO PM system provides instant access to current data on any management area in a commercial facility

Comprehensive management reporting

Asset manager using the NOVO AM reporting module can create virtually any reports based on data from the NOVO PM system or other systems or Dbases that will be connected to the NOVO AM reporting module. The algorithm of creating reports does not require knowledge of SQL - asset manager can simply "click out" any report, using the intuitive functions of pivot tables known from the standard version of well-known Excel. The NOVO AM reporting module offers a very wide range of data presentation options, with the option of changing the type of graph in real time, while the "drill down" function allows users to preview virtually any type of data from which the report was created

Unlimited number of databases

The NOVO AM reporting module can be interfaced with any number of different databases (not only the NOVO PM database), allowing users to instantly create cross-sectional reports using data e.g. from financial and accounting systems, visitor counting and NOVO PM in the same report

Wide possibilities of publishing and sharing reports

One of the very flexible functionalities of the NOVO AM reporting module is the ability to instantly share created reports, e.g. via email, publication on a net disk, publication on the internet, exporting in pdf, csv, xls, html or jpg format

Mobile app

As part of the purchased package, the asset manager can also use the intuitive mobile application, which is a mobile (simplified) version of the NOVO AM reporting module, and allows on-line monitoring of key performance indicators directly via any smartphone

Fast generation of sales invoices

The PM system automates the process of issuing invoices to hundreds of tenants in a very short time (several minutes), also in many facilities at the same time. It also enables issuing of all types of sales documents related to lease of premises, as well as any invoices for contractors in the event of one-off events.
The system also allows for fully automatic generation and sending of electronic invoices

Automatic settlement and re-invoicing of utilities

The NOVO PM system automates the process of accounting for the consumption of all types of utilities and the re-invoicing of tenants, also for complex parameters of lease agreements e.g. allows for the settlement of utilities based on area, meter readings, lump sums, taking into account various structures of metering within the facility, e.g. several levels of meters

Automatic indexation

Lease agreements indexation is fully automatic and intuitive. After uploading the published indexation rates into NOVO PM, the system will automatically start issuing invoices at new, indexed rates, also adding the appropriate alignment item to the next invoice

Effective settlement of service charge fees

The NOVO PM system allows for a fully automatic settlement of the "service charge" budget, taking into account all parameters of the lease agreements - with one operation in the system, the user receives a full settlement of fees for each tenant, with automatic issuance of, for example, additional charge invoices including detailed calculation of individual amounts as an additional information for the tenant.
The system also allows ongoing monitoring of the use of the operating costs budget from different angles (over time, cost category etc.)

Comprehensive receivables management

Thanks to extensive reports presenting data in various cross-sections and ranges, the system user has at any time access to current information e.g. on the level of receivables in all managed facilities, and thanks to the "drill-down" function the user can instantly access detailed information on the level and scope of debt in case of individual tenants.
The NOVO PM system also enables the automatic generation and monitoring of correspondence with tenants regarding the payment of receivables, as well as the automatic generation and sending of interest notes

Proactive management of securities to lease contracts

Cross-sectional reports on securities to lease agreements provided by tenats available in the NOVO PM system enable quick analysis of securities of individual lease agreement by calculating the current required level of security and their expiry dates.
The system proactively enables automatic printing of any calls to tenants regarding e.g. the need to supplement the provided security.
The system also allows you to send automatic email alerts to users about expired or low security

Automatic generation of correspondence to tenants

The NOVO PM system, thanks to the extensive functionality of document template management, enables automatic generation of various types of correspondence to tenants, in a proactive way printing letters only for those tenants affected by a given topic, e.g. no current security.
The user can use dozens of document templates that are already in the system, or create their own, taking into account the specifics of the client business

Flexible document archive

The document archiving module not only allows users to store all types of electronic versions of documentation (scans, PDFs, photos, etc.) related to the client's business, but also enables intelligent contextual search e.g. by entering the word "rent", the NOVO PM system will list all documents which contain this word either in the name of the document or, using the interface to an OCR system, in its content.
The system also enables very flexible parameterization and use of the document "tree"

Tenant’s portal

Tenants in facilities that use NOVO PM have the ability to access selected data and information from the system through the so-called Tenant's portal, available entirely online.
The tenant portal for the NOVO PM module enables tenants to quick view their invoices for the lease of premises (or other rental units) in the facility, the ability to download copies of invoices in PDF format and to add data on the generated turnover (with the option of viewing them as they changed over time). And the manager himself has the ability to immediately publish on the Tenant Portal announcements regarding operations within the facility.
And all this in a modern, intuitive graphic design, with the option of displaying e.g. the facility manager's logo

Register of potential tenants

Users of the NOVO PM module have the opportunity to create and work on an extensive database containing key information about potential tenants looking for premises to lease. After several years of work with the NOVO PM module, the client whose commercialization team uses the NOVO PM module in their daily work has a huge knowledge base about potential tenants for future commercialization activities

CRM dedicated to commercial real estate sector

The NOVO PM module offers users CRM features dedicated to the commercial facility specifics, thanks to which users can quickly record contacts / negotiation status with potential tenants, also for many premises simultaneously

Reporting of negotiation status with potential tenants

The "Commercialization Status" report available in the NOVO PM module presents in a cross-sectional way the status of negotiations with individual tenants for particular areas / premises, enabling selection of preferred tenants. In addition, at any time, the commercialization manager sees the commercialization status of each facility

Monitoring the effectiveness of commercialization departments

The NOVO PM module also allows you to monitor the efficiency of commercialization departments, both internal and external (agencies), presenting in real time the number of contacts made by individual employees, the number of contracts signed, etc.

Effective notification management

Processing, monitoring and analysis of tickets in the NOVO FM module is very effective - the ease of adding tickets, also by sending an email to the system, suitably defined colors, filters or the possibility of displaying a simplified mode greatly facilitate monitoring and analysis of types, categories and priorities of registered tickets regarding the technical infrastructure of the facility

Extended equipment register

The NOVO FM module uses extensive equipment categorization, which uses 5 levels of categorization, and which has been prepared in cooperation with experienced FM managers. The user can also use his own categorization, which can be easily entered into the system using predefined Excel spreadsheets. And the technical equipment itself can be described by several parameters, e.g. date of purchase, recommended inspections, manufacturer, brand, life cycle etc.

Location of equipment on the facility map

One of the interesting functionalities of the NOVO FM module is the possibility of connecting each equipment (or category of equipment) to the site plan (e.g. in .dwg format), with a basic information about the equipment displayed in a tooltip. The system's magnifier function additionally supports the user in the event of extensive floor plans or entire facilities

Intuitive periodic activities management

The NOVO FM module uses a unique approach to work with the schedule of periodic activities, which is automatically generated by the system based on data from the equipment technical documentation or users' own assumptions. Applying changes to the plan of periodic activities, after their implementation, is equally intuitive and effective

Mobile version of the module

The NOVO FM module is fully responsive, which means that it automatically adapts to the screen size of the device used by the user (laptop, desktop, smartphone). Thanks to this, working with the NOVO FM module by e.g. technicians or service teams, is much more effective

Flexible document archive

The document archiving module not only allows users to store all types of electronic versions of documentation (scans, PDFs, photos, etc.) related to your business, but also for intelligent contextual search, e.g. by entering the word "air-condition", the NOVO FM module will list all documents which contain the word either in the document name or, using the interface to an OCR system, in its content.
The system also enables very flexible parameterization and use of the document "tree"

Tenant’s portal

Tenants in facilities that use NOVO FM have the option of accessing selected data and information from the system through the so-called tenant Portal, available entirely online.
The tenant portal for the NOVO FM module allows tenants to quickly add to the system tickets regarding technical infrastructure (along with the possibility of checking the status of their implementation), checking contact details for property and/or facility managers (e.g. accounting, payments, technical issues, etc.).
And all this in a modern, intuitive graphic design, with the possibility of displaying, for example, the property manager's logo

NOVO PM is already operating in …

In the area of dedicated IT tools supporting management in the commercial real estate sector, NOVO PM is the market leader in Poland in the property management area, it also supports clients in Estonia and Ukraine, managing almost 400 facilities, with 35,000 lease agreements

>400

Supported
facilities

>50

Clients
NOVO PM

>35 000

Lease
contracts

Our clients

Why choose NOVO PM?

Effective supportin makingdecisionsAutomationFlexibilityClient supportMaturity and stability Effective supportin makingdecisionsAutomationFlexibilityClient supportMaturity and stability
Effective support in making decisions
  • An extensive set of standard system reports that generate data on a real time basis, including key data for the effective management of commercial facilities (e.g. NOI, Rent-roll, receivables, securities provided by tenants, etc.)
  • The ability to create any reports resulting from integration with the modern Business Intelligence tool (data warehouse)
  • Data consistency ensured by the NOVO PM system itself
  • Quick access to data via the Internet
Automation
  • Full automation of the process of generating and delivering all types of invoices, also for non-standard lease agreements
  • Automation of the indexation process
  • Automation of the process of settlement and re-invoicing of utilities
  • Automation of the process of settlement of operating costs (service charges)
  • Automation of generating correspondence to tenants
  • Data transfer between the NOVO PM system and the financial and accounting system
Flexibility
  • Easy adaptation of the standard version of the NOVO PM system to specific, non-standard provisions of lease agreements or processes e.g. to sales process on different, than Polish, markets.
  • Quick translation of the NOVO PM system into any language version required by the client
Client support
  • Implementation and development of the NOVO PM system as well as user support in one place
  • Fast response times
  • High-quality user support, confirmed by client references
  • Fast and effective developments of the standard version of the NOVO PM system to meet specific client requirements
Maturity and stability
  • The NOVO PM system has been supporting clients since 2011 - during this time it has proved its efficiency and stability
  • Our clients have validated the quality of the NOVO PM system, which is confirmed by a number of references received after succesful implementations
  • NOVO PM has already been implemented on the Polish market by dozens Polish and foreign clients

Integration with other IT systems

NOVO PM has an open architecture enabling integration with any other IT systems, including primarily financial and accounting systems, customer counting systems, BMS class systems, and reporting systems. The following are examples of systems with which the NOVO PM system is integrated